This Fitness Tracker FAQs page might help you before you contact us. Read on.

Could you provide SDK if I have my own APP?

Yes, we are the developer of APP and Device, we could provide SDK or BLE document.

Can I customized LOGO?

Yes, there are 3 points for the customized logo.
1.The brand logo displayed when power on wristband. Please note your requests.
2. APP icon
3.APP first screen logo
4.Package (Logo on gift box)
5. Screen printing on the strap.

Can I customized functions?

Sure, we have professional R&D team to provide best support, and give you best suggestions.

How about the quality of your products?

Our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our product quality.

How long is your products quality warranty?

We provide one-year quality warranty.

What payment method do you accept?

T/T, L/C, Western Union, Paypal, Escrow, Credit Card, etc.

Could you provide SDK if I have my own APP?

Yes, we are the developer of APP and Device, we could provide SDK or BLE document.

What is the lead time of your products?

1-3 business days for sample order, around 30 days for mass production orders (based on different quantities).

How will you deliver my goods to me?

We generally ship sample order and MOQ order by Express ( Door To Door), such as DHL, UPS, Fedex to enable our customers get their goods rapidly. We ship mass order by Air, Sea, Express, according to customer's choice.

How long do I need to wait before my goods arrive?

5-7 days for air freight, 3-5 days for international express. 20-40 days for sea transportation.